Frequently asked questions

Answers to commonly asked questions are below. If you have further questions please email Better Boards and we will do our best to assist.

When is the conference?: Better Boards Conference will be a two-day event held across FRIDAY 25th and SATURDAY 26th of JULY 2025.
Where will the conference be held?: The conference will be held at the Brisbane Convention and Exhibition Centre, Merivale St, South Brisbane QLD, Australia.
Online attendees will be able to attend and interact via the conference livestream online.
Can I attend in-person?: Purchase an 'in-person' ticket to attend in-person.
Online ticket-holders cannot attend in-person or access catering.
How do I get the Member ticket price?: Current BoardWise members can access the member ticket price. Email Better Boards to request your unique booking code to access the member price when registering.
If you are not a BoardWise member, see more details here.
Can we split or share tickets over the two days?: We do not offer split/shared tickets. Note that all ticket-holders have access to view presentation recordings from both days of the conference for a time post event.
Can I use the same email address for everyone in my booking?: Each person in your group will need a unique email address so they can be sent their unique login details to view the livestream and/or presentation recordings post-event.
Can I edit my ticket type or registration details?: Email Better Boards with the correct details and we will contact you to assist and update your registration.
What if I can no longer attend?: To guarantee access if you are unable to attend on the day, proceedings will be available online for all registered delegates.
Can I send a substitute in my place?: Yes. Substitutions must be requested in writing. Access to the recordings post-event will also be transferred to your substitute.
When will I get my access/login to view the conference online?: Access details will be sent to your REGISTERED EMAIL ADDRESS three working days prior to the conference.
Can I still see the conference if I can't tune in to the live broadcast?: Yes. The recordings of the conference proceedings will be made available online in the event portal for all registered delegates for a limited time after the conference.
Will the slides be available after the conference?: Yes. Recordings of all conference presentations and slides (if used) will be made available to all registered delegates for a limited time after the conference.
When will I get the access details/login to view the presentation recordings?: Access details will be sent to your REGISTERED EMAIL ADDRESS as soon as the recordings have been compiled and uploaded to the post event portal, usually the week after the conference.
Cancellations: If YOU decide not to attend or can't make it to the conference in-person, you can send a substitute OR change to an online registration to view at a more convenient time OR standard cancellation terms apply, ie registration is subject to the administration fee, or is non-refundable after the cancellation date (12th June).

If the VENUE is prevented from having an in-person audience your booking will become an online registration, and the in-person portion of your ticket will be fully refunded. Presentations will continue to be available live online for all registered delegates.

See full terms and conditions for details.

Are You Ready For Automation?

Advisory Boards for Not-for-Profits

Better Boards Conference 2025

Frequently asked questions

Master the art of the boardroom

Conference Partners

Follow Us